Cancellation and Refund Policy

These guidelines explain how cancellations, rescheduling requests, and refund inquiries are handled for Apron Club cooking courses and culinary workshops. Class availability, ingredient preparation, instructor scheduling, and group size may affect whether a requested change can be accommodated. Please review your booking details and contact our team as early as possible if your plans change.

Rescheduling a cooking class

1. Contact Apron Club as soon as possible if you or a member of your group needs to change a scheduled class. Include the booking date, course name, and the number of participants so our team can review the request.
2. Rescheduling depends on available class places, instructor schedules, ingredient preparation, and the suitability of the alternative session. Same-day changes may not be possible, particularly for workshops with prepared ingredients or limited group capacity.
3. Arriving late may mean missing safety instructions, ingredient preparation, or an important stage of the cooking demonstration. If you expect to be delayed, contact our team promptly. Late arrival does not automatically extend the class or guarantee additional instruction time.
4. If your group size changes, please let us know before the scheduled session. Additional participants can be accommodated only when space, equipment, ingredients, and instructor capacity permit.

Cancellation requests

If you can no longer attend a booked course, contact Apron Club with your booking details and requested cancellation date. Our team will review the circumstances, the timing of the request, and any applicable terms communicated during booking. Where an alternative class is available, we may discuss rescheduling as an option.

If a booking includes special ingredient purchases, customized preparation, or arrangements for a private group, these details may affect the options available. Please provide enough information for the team to identify the booking and explain the next steps. A cancellation request is not considered confirmed until the team has responded.

Refund review

If a paid class is cancelled by Apron Club, or a course cannot take place because of circumstances within our control, contact our team with the booking date, course name, participant name, and payment reference. We will review the situation and explain the available options, which may include a refund or an alternative class where appropriate.

Refund eligibility and processing depend on the circumstances of the cancellation, the terms provided for the relevant booking, and applicable consumer protection requirements. Please retain any booking confirmation or payment receipt to help us review your request. If a refund is approved, the time required for funds to appear may depend on the original payment method and the relevant payment provider.

Changes to group and private classes

Private workshops and group cooking sessions may require additional preparation, ingredient quantities, equipment, or instructor coordination. Requests to change the date, participant count, or class format should be submitted as early as possible. Apron Club will confirm whether the requested adjustments can be made and advise you of any applicable changes to the booking arrangements.

How to contact us

To request a cancellation, discuss rescheduling, or ask about a refund, contact: [email protected] . Please include your course or workshop name, scheduled date, booking details, and a brief description of your request. Do not send full payment card numbers or other unnecessary sensitive financial information by email.

Our team will review your inquiry and provide guidance based on the details of your booking. These notes are intended to explain the general process and do not replace any specific terms provided at the time of purchase or any rights that apply under relevant law.